Our several years of experience in loss adjusting and claims management have led us to have a deep understanding of delivering a unique service to our clients.
We operate a traditional loss adjusting model but use sophisticated technology where this enhances the service we provide to the insurer, broker and their customers. TECLA are totally committed to providing a highly professional and efficient claims handling and loss adjusting service. We are very proud to have worked abroad for most of the leading high net worth insurers and specialist Lloyd´s underwriters in the UK.
We are aware that any incident leading to a claim involves significant concern and disruption to the insured. This is even more stressful when their property is located abroad and they are not familiar with the local language, bureaucracy, law, contractors, authorities, etc.
TECLA have significant experience dealing with claims related to high net worth, first and second homes, and residential and holiday homes abroad. We provide our customers and their customers, the policyholders, with a single point of contact, giving full assistance throughout the lifetime of the claim, adding a differentiating value to the insurer´s product.
